Bahçeci Sağlık Hizmetleri A.Ş. Disclosure Text On The Processing Of Personal Data

As Bahçeci Sağlık Hizmetleri A.Ş. (“Bahçeci”), our primary principles are the protection of privacy, protection of information, protection and respect for ethical values and especially the protection of fundamental rights and freedoms. In this respect, we process and protect personal data of individuals associated with the Company, including those benefiting from our products and services, in accordance with Law No. 6698 on the Protection of Personal Data (KVKK).

Processing and Transfer Purposes of Personal Data

Your personal data may vary depending on the commercial activities of our Company. Your personal data is collected by automated or non-automated methods, through the offices of our Company, e-mail, and in verbal, written or electronic ways. In addition, when you visit this website, Bahçeci may collect personal informations about you in cases where you are asked to provide information directly or indirectly.

Bahçeci uses such personal data only for the purposes needed and ensures that the collected personal data is protected in accordance with the relevant legislation.

We work to ensure that the personal data collected by us through online services and recorded through website or call center are used to provide the legal and commercial security of the people who are in business relationship with our company, to conduct administrative operations for the communication carried out by our company, to inform you about the Company’s services and activities, to generate and execute patient records and medical treatment plans. to conduct private health insurance transactions for the purpose of financing and planning of health services, to process the health and identity data you send via our websites and contact you about that, to initiate and execute treatment processes, corporate communication, invoicing for our corporate communication services, fulfillment of legal obligations as stated in legislation, to share the medical data and medical history of patients with related parties upon request, to conduct the necessary processes for the fulfillment of the treatment, to measure your satisfaction with the service you receive and to develop our services accordingly, risk management, to share services, innovations and other news related with our centers, to carry out the administrative procedures and after sales services, to ensure the provision of necessary audits such as the execution of services, security of work processes and planned periodic internal audit activities; to ensure the building security of Company headquarters, to execute the contractual obligations, to ensure the continuity of Company activities, to execute the occupational health and safety processes, to execute the processes before Ministry of Health and similar institutions, to protect public health, to execute services such as preventive medicine, medical diagnosis and treatment and care, to plan and manage health services and financing, to plan and manage the internal functioning of our medical center, to conduct analysis in order to improve the health services, to train and develop our employees, to monitor and prevent misconduct and unauthorized transactions, to conduct and improve medical diagnosis, treatment and care services, to plan and manage health services and their financing, to increase patient satisfaction, to conduct research, to ensure physical security and supervision of company centers, evaluation / complaint management processes, legal compliance process, audit, to determine the commercial and business strategies of our company, to execute our Company’s human resources policies, to provide the services requested by you, to send information about changes, usage, maintenance, marketing and statistical services and to send messages about the renewal of the contract and related and similar purposes.

In addition, the above mentioned personal data can be processed in accordance with the provisions of the Law on Health Services No. 3359, Decree No. 663 on the Organization and Duties of the Ministry of Health and its Subsidiaries, Regulation on Private Hospitals, Regulation on the Processing and Protection of Personal Health Data and the Protection of Privacy, arrangements of the Ministry of Health and other legislation and it can be transferred to physical archives and information systems of Bahçeci and/or our suppliers and retained both as digital and physical copies.

Your personal data will be shared with the third parties mentioned below to the extent necessary to achieve the above-mentioned objectives and fulfill the obligations arising from the law; our suppliers, business partners (software companies that provide technical support, company providing ultrasound device services, medical diagnostic and diagnostic services such as software, etc.), Ministry of Health, affiliated units and family practice centers, private insurance companies (health, retirement and life insurance etc.), Social Security Institution, Security General Directorate and other law enforcement agencies, General Directorate of the Census and other relevant governmental agencies and organizations, Turkey Pharmacists Association, courts, laboratories in Turkey or abroad collaborated with for medical diagnosis, medical centers and third parties providing health services, the healthcare provider to which the patient is referred or the patient applied by himself/herself, the representatives authorized by you, third parties, regulatory and supervisory agencies and governmental agencies, domestic or foreign systems and / or companies with which our medical center is affiliated, including the institutions, lawyers, tax consultants and auditors you are working with, and the companies within enterprise (you can send a written application to our Hospital for more detailed information).

Method of Collecting Personal Data and Legal Reason

Your personal data is collected, used, recorded, stored and processed within the framework of the principle of proportionality, in accordance with the legitimate purpose and limited in accordance with the aforementioned legitimate purpose, in accordance with the law and principle of honesty, by informing in written, clearly and understandable by Our Company to owners of personal data, if necessary, by receiving their explicit consent.

Your personal data is processed within the framework of the following legal reasons under article 5/2 of KVKK and shared with the persons and institutions mentioned above:

  • In cases where clearly stated in laws
  • It is obligatory to protect the life or physical integrity of anyone who is unable to express his/her consent due to actual impracticability or whose consent is not considered as legally valid.
  • It is necessary to process the personal data of the parties to the contract, provided that it is directly related to the establishment or execution of a contract.
  • It is obligatory for the data officer in order to fulfill its legal obligation
  • It has been publicly expressed by the related person
  • Data processing being mandatory for the establishment, use or protection of a right
  • Processing of data obligatory for legitimate interests of the data officer, provided that it does not harm the fundamental rights and freedoms of the person concerned.
Safety of Personal Data

Your personal data is processed and stored by encrypting, in a way that provides the access of authorized persons only and by taking the necessary information security precautions in order to prevent them to be subject to any unauthorized access, not to get lost or damaged. In addition, Bahçeci uses software provided by the Ministry of Health for health institutions and this software is updated periodically.

Retaining Period for Personal Data

Your personal data will be retained for the period of storage specified in the relevant legislation or for the period required by the above-mentioned processing objectives and will be deleted, destroyed or anonymized in accordance with the Law No. 6698.

Rights of Owner of Personal Data in Accordance with Article 11 of KVKK

In accordance with Article 11 of KVKK, you have the following rights as data owners:

  • To learn whether your personal data is processed or not,
  • Requesting information about your personal data if it has been processed,
  • Knowing how your personal data is processed and whether it is being used appropriately for its purpose,
  • Knowing the third parties to whom your personal data is transferred in or out of the country,
  • Request correction of personal data in cases it is incomplete or improperly processed, and request that the transaction carried out in this context be notified to the third parties to whom personal data are transmitted,
  • Request the deletion or cancellation of personal data in cases when the reasons for its processing have ceased although they have been processed in accordance with the provisions of Law No. 6698 and other related provisions and request that the transaction carried out in this context be notified to the third parties to whom personal data are transmitted,
  • Objection to the emergence of a consequence to your work by analyzing your processed data exclusively through automated systems,
  • To claim damages if you are in a loss due to your personal data being processed in violation of the law.

For detailed information about how you can exercise your rights regarding the personal data that our Company processes, please contact the Personal Data Protection and Privacy Policy at

Our company reserves the right to make changes in the Privacy Policy in order to keep the privacy and data protection principles up-to-date and to comply with the relevant legislation. If we decide to change the Privacy Policy, the changed policy will be announced on our website.

Data Responsible:

Bahçeci Sağlık Hizmetleri A.Ş.
Mahir İz Cad. No:31 Kat:2-3 Altunizade/İstanbul
Tel: 444 39 49
Fax: 0216 340 80 00
Istanbul Commercial Registry Directorate/ registry number: 370646

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