We consider all the needs, expectations, and rights of our patients at every step of the services we provide.
Our primary principle in the Patient Satisfaction Policy is to meet the needs and expectations of our patients; to provide an excellent patient experience and satisfaction by continuously and timely addressing their health, safety, and information privacy.
Our business processes and activities are based on our core values of honesty, moral integrity, professional ethics, and respect for individuals.
Patient suggestions and complaints are managed within these values and are evaluated fairly, impartially, and in compliance with legal requirements from a patient satisfaction perspective.
We provide our patients with clear and concise information about medical processes.
We turn feedback and complaints received into opportunities for value creation aimed at our self-improvement.
We aim to continuously enhance patient satisfaction by continuously improving our medical and administrative systems.
Respectfully, BAHÇECİ HEALTH GROUP INC. October 2016
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